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Reach 路 Conversations

One inbox for every lead conversation.

A unified SMS and email inbox where AI handles the back-and-forth, surfaces the deal details, and books the appointment, with your team one click away.

Back to Reach
TV

Trevor Vance

2021 Ford F-150

AI
Yeah, the F-150 is still available
Awesome. What were you hoping to get for it?
Around $24,000
I can do $23,500 cash. Want to book a quick appraisal?
Sent by AI

Unified threads

SMS and email, in one conversation.

No tab-juggling. Every message a lead sends, text or email, lands in a single threaded inbox with read/unread tracking and full history, so nothing gets lost between channels.

One inbox across SMS and email
Read/unread tracking and full message history
Search across every conversation
TV

Trevor Vance

2021 Ford F-150

AI
Yeah, the F-150 is still available
Awesome. What were you hoping to get for it?
Around $24,000
I can do $23,500 cash. Want to book a quick appraisal?
Sent by AI

AI + human

AI replies instantly. You step in anytime.

Agents answer in seconds, day or night. When a deal gets hot, flip a single toggle to take over the conversation yourself, then hand it back whenever you want.

AI auto-reply with per-conversation toggle
One-click human takeover
Compose, edit, and schedule messages

Activity

Overnight 路 while you slept

Live

AI booked appointment: Trevor Vance

2:14 AM

Reply received: Priya Singh

1:48 AM

Lead qualified: Marcus Reyes

12:36 AM

Email opened: Lena Foster

11:52 PM

New conversation: Omar Khan

11:10 PM

Follow-up sent: Diana Coleman

10:27 PM

Verified messaging

Verified and branded, not a random number.

Messages send from a verified, branded sender, so they arrive as trusted blue, branded texts. Leads recognize who it is, open more, and reply more, and your number stays out of spam folders.

Verified business sender with branded blue messaging
Authentic to the lead, not an unknown number
Higher deliverability, opens, and replies
9:415G
PCF

PrivateCarFinder

Verified Business

Text Message 路 iMessage

Is the F-150 still available?
Yes it is! We buy direct, so I can send you a firm cash offer in about 2 minutes. 馃殭
Want to book an appraisal?

Delivered

iMessage

Deal signals

Budget, timeline, and trade-in, extracted for you.

Reach reads every reply and surfaces the details that matter, so your team opens a thread already knowing what the buyer wants and how close they are.

Auto-extracted budget, timeline, and vehicle interest
Appointment-intent detection
Lead categories: new, booked, sold, lost, and more

Deal Details

Priya Singh 路 2022 Tesla Model 3

AI extracted
Budget$24,000
92%
TimelineThis week
85%
Trade-in2018 Honda Civic
78%
IntentWants appraisal
94%

Follow-up

Persistent follow-up, scheduled automatically.

Most deals are won on the third or fourth touch. Reach schedules follow-ups and drafts so leads keep getting nudged until they reply, book, or opt out.

Scheduled follow-up messages and drafts
Quiet hours and pacing respected
Stops the moment a lead converts or opts out

Follow-up Schedule

Automated cadence

Day 0

Initial message sent

Day 1

Follow-up sent, no reply

Day 3

Follow-up scheduled

Day 7

Final check-in scheduled

Triage

Filter the noise, work what matters.

Slice the inbox by campaign, status, AI vs human mode, and lead category, so reps spend their time on the conversations most likely to close.

Filter by campaign, status, and AI/human mode
Unread-only and lead-category views
Archive and trash to keep the inbox clean
TV

Trevor Vance

2021 Ford F-150

AI
Yeah, the F-150 is still available
Awesome. What were you hoping to get for it?
Around $24,000
I can do $23,500 cash. Want to book a quick appraisal?
Sent by AI

Never drop a conversation again.

See the Reach inbox in action in a quick walkthrough.

Explore all features